Sign in and manage your account

Sign in to your organization

Go to the Arata sign-in page and enter your organization address, email, and password. If your organization uses its own Arata address, open that address first; it identifies which workspace you are signing in to.

The email address is not enough to choose a workspace when the same person belongs to more than one organization. Use the organization address provided by your administrator.

Accept an invitation

Open the invitation link sent by your organization administrator. Follow the prompts to set your name and password, or use Google sign-in if it is available for your account. Invitation links expire; if yours no longer works, ask the administrator to send a new one.

Update your profile or password

After signing in, open your profile or account security settings to update your personal details or change your password. A password must be at least eight characters and include an uppercase letter, a lowercase letter, and a number.

Changing your password ends your other active sessions. You may need to sign in again on your other devices.

If you forgot your password

1. On the sign-in page, choose Forgot password.
2. Enter the email address for your Arata account.
3. Open the reset link sent to your email and choose a new password.

For security, the page uses the same confirmation message whether or not an account exists for the address. If you do not receive a reset email, check your spam folder or contact your organization administrator.

Trouble signing in?

• Check that you selected the right organization.
• Make sure your email is spelled correctly; email addresses are not case-sensitive.
• After several incorrect password attempts, sign-in is temporarily locked. Wait 15 minutes or reset your password.
• If your account is inactive or your invitation has expired, ask an organization administrator for help.